JB
Welcome!
Thank you so much for visiting my cozy virtual home! I’m Jasmine! I’m a compassionate soul who enjoys helping online business owners and entrepreneurs, teaching young children, and caring for animals. When I’m not doing that, I am playing Ms. Pac-Man at a local arcade with my husband, spoiling my tuxedo cat at home, and caring for my community cat babies in my area.
a little more about me and what I do
As an Email Zen Expert, I enjoy offering email support services to online business owners and entrepreneurs. If you have a very hectic schedule then you already have enough to do, so why not allow me to assist you with those time-consuming tasks that are hanging out on your to-do list?
Let me help with this! I’ll get your business running smoothly so that you can focus on what you do best.
I only work with a select few people, so you can rest assured that your business is a top priority. I’m your right-hand woman, there for you when you need me.
Not only do I offer VA services under my company VA Services by Jasmine, but I also own and operate Nature Friends Montessori School. With my online school, my mission is to instill compassion and empathy in young children while fostering a love for literacy.
Lastly, I advocate for community cats and educate others on ways we can help them.
Obsessions: Cats, tea, and nature
Special VA sauce: Technical writing background coupled with strong customer support skills
VA SERVICES BY JASMINE
I help busy online business owners and entrepreneurs with email support so they can spend less time communicating with customers and clients and more time doing what they love the most.
Email Support Services
SERVICES
Email Detox Support (White Tea Services)
- Deleting junk emails
- Unsubscribing from newsletters
- Archiving old emails
- Flagging high-priority items that need
attention
- Creating a priority system of folders
- Moving low priority items to subfolders
- Drafting response emails
- Sending emails at a later (scheduled) time
- Researching better inbox systems or strategies
Email Customer Support (Green Tea Services)
- Responding to current and potential clients/customers via email
- Creating and sending canned responses
- Booking new meetings or calls
- Confirming meetings or appointments
- Rescheduling conflicts ahead of time
Email Ticket Support (Oolong Tea Services)
- Monitoring the inbox for high-value opportunities
- Responding to customers and clients
- Clearing the inbox of all outstanding support tickets inside of Zendesk or a similar website
Wheatgrass Shots (Design Services)
- Portfolios for freelancers *Discovery Call not required
- Google/PowerPoint Presentations for educational purposes *Discovery Call not required
Don’t see what you need? Contact me!
Pricing
$25/hour
If you are interested in a 1-week trial, please let me know. During the trial, the cost will be $15/hour. *For email support clients.
How it Works
Are you getting overwhelmed with your to-do list when it comes to finding and responding to client/customer emails in your busy inbox? In this case, it is best to develop a minimalist mindset when managing emails. And honestly, we know how stressed out you might be feeling. That's why we're here to guide you on your minimalist journey when it comes to organizing your business. And as lovers of everything design, we enjoy creating beautiful portfolios for small businesses and entrepreneurs looking to showcase their work. But before we can get to work and create a plan for you, we’d love to schedule a Discovery Call.
During your Discovery Call, we'll discuss your struggles when it comes to managing your inbox and emailing clients/customers. Together, we will come up with a system for managing your inbox, responding to customers/clients, and creating an inbox and customer support plan. From there, if we find that we are a good fit, we can start the onboarding process!
STEP 1
BOOK YOUR DISCOVERY CALL
- Focus on your business,
find out what is stressing
you the most, and how we
can help
- Go over the services we offer
- Prepare to start
- Create an agreement and invoice
STEP 2
GETTING STARTED
- You will receive your onboarding package
- We will have our 15 minute call
STEP 3
FOLLOW UP CALL, EMAIL, OR TEXT
- We will stay connected throughout our time working together
- We will send over next step recommendations
Client Testimonials
Name is the best!
I now have time to make more videos, which means more money! - Client Name, Business Name
She was very diligent, responsible and never missed a deadline
"I worked with Jasmine during her time as circulation manager at WholeFoods Magazine. She was very diligent, responsible and never missed a deadline. Jasmine is very cooperative and always willing to pitch in and lend a hand." -- Kaylynn E., Managing Editor at UBM
I have more time for my clients!
Name does a fantastic job. Working with them is a burden off my shoulders! - Client Name, Business Name
"You responded to my support chat lightning fast." - Sarah, Customer Support Customer
Lightning fast!
"VA Services by ESMA's writing and editorial skills are strong; their ability to encourage others with these skills is also second-to-none…because their compassion and guidance are evident when they work with others on projects. When combined with their excellent writing skills, I believe they are a force to reckon with." – Marissa D., Editor at Lighthouse Publishing of the Carolinas
Excellent writing skills!
"Jasmine’s writing and editorial skills are strong; her ability to encourage others with these skills is also second-to-none…because her compassion and guidance are evident when she works with others on projects. When combined with her excellent writing skills, I believe she is a force to reckon with." – Marissa D., Editor at Lighthouse Publishing of the Carolinas
Contact
Ready to Get Started?
Click the button below to fill out a quick questionnaire so I can get to know you and your business better.
Have Questions?
Nature Friends Club Magazine
Instead of sitting back and watching our beloved community cats struggle alone on the cold streets, we decided to do something about it. We work hard to spread the word about the beauty of cats and how other caring individuals can get involved and help.
Cats are such beautiful creatures and we try our best to advocate for them as much as possible.
We have witnessed people do some really cruel things to cats, and we are working hard to prevent this from happening by educating others.
AVAILABLE SOON
NATURE FRIENDS
MONTESSORI SCHOOL
INSTILLING EMPATHY AND COMPASSION IN YOUNG CHILDREN
We offer on-demand classes for young children on the beauty of all creatures (our critter friends) and how they can show respect for them